Clause 01
Delivery coverage
- SPLARO delivers nationwide across Bangladesh including Dhaka, Chattogram, Sylhet, Rajshahi, Khulna, Barishal, Rangpur, and Mymensingh divisions.
- Remote areas may require an additional 1–2 business days.
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Shipping Policy · 2026
Shipping Policy
Delivery timelines, charges, and coverage for SPLARO orders across Bangladesh.
Clause 02
Processing time
- Orders are processed within 24 hours on business days (Saturday–Thursday).
- Orders placed after 4:00 PM or on Fridays/public holidays ship the next business day.
Clause 03
Dhaka metro delivery
- Inside Dhaka city limits, standard delivery takes 1–2 business days.
- Express same-day delivery is available in select zones for orders confirmed before 12:00 PM, subject to courier availability.
Clause 04
Outside Dhaka
- Nationwide delivery typically takes 2–4 business days depending on destination.
- You will receive SMS and WhatsApp updates with tracking links once your parcel is handed to our courier partner.
Clause 05
Delivery charges
- Standard delivery fee is BDT 120 for orders below BDT 5,000.
- Orders of BDT 5,000 or more qualify for free standard delivery.
- Express delivery incurs an additional BDT 150 where available.
Clause 06
Cash on Delivery (COD)
- COD is available in most service areas.
- A small verification call may be placed before dispatch.
- Repeated COD refusals may result in account restrictions.
Clause 07
Undelivered parcels
- If a delivery attempt fails due to incorrect address or unavailability, our team will contact you to reschedule.
- Parcels unclaimed after three attempts may be returned to SPLARO and refunded minus delivery charges.